Showing posts with label twitter. Show all posts
Showing posts with label twitter. Show all posts

Tuesday, December 08, 2009

ConversationList

Are you following me on Twitter?

I'm amazed how fast nifty tools are coming out that are making Twitter Lists more useful. One of my own favorites so far is ConversationList. I'll give you a rundown on what ConversationList is.

ConversationList creates a dynamically generated daily list of people the list creator communicates with on a daily basis.

To create a ConversationList of your own, you can go to ConversationList's website, use Twitter authentication and then you'll be able to adjust your settings. You can choose whether you wish to include only those people you have sent actual @ replies to (as opposed to those mentioned elsewhere in your tweet), you can choose how often you need to mention someone before they are included and you can also choose to always exclude or income specific users.

Note: Twitter has a cap on 20 Twitter lists created per person. If you are at this limit, you will need to delete one before you can use ConversationList. You do NOT need to create a list called ConversationList. This will be automatically done for you.

Here's why I think ConversationList is a great idea: it will show your followers who else you follow that actually engage with users. If you have a large following yourself, it is a great way to give exposure to newer people using Twitter. If your newer and interact with others, it can help you get exposure as you get added to these lists. I think it's a great way to encourage people to interact with others too.

There are a couple of cons to ConversationList: There is a limit of 25 people that can be included. I communicate with 100+ a day so I'd love to see the number higher. Like with anything else, there is potential for abuse. Since the list is dynamically generate each day - this means that every time you get added to a list (or re-listed), their ConversationList will appear at the top of the lists you appear on. Given the 25 listing limit, I don't think this poses a serious problem.

What are your thoughts?







Thursday, November 05, 2009

How to Follow A Twitter List

Are you following me on Twitter?

Whether you love or hate Twitter lists, it's likely that you'll agree one feature that would make it much more useful is the ability to follow someone's list. There is a way to do it - and the great news is that it will take only a couple of minutes.

There are 2 ways to do this - short way:

1. Go to http://tweepml.org/ and create an account if you don't already have one then log in.

2. On the main page is a box "Follow a Twitter List" - copy and paste the URL for the list - for example: http://twitter.com/SharonHayes/music-blip-etc/members

3. Click on the "Follow" button & it will create a page where you can choose who you would like to follow.

Here is the results page for the above http://tweepml.org/@SharonHayes/music-blip-etc

Here are the steps for the long method:

1. Go to http://tweepml.org/ and click on the yellow icon "add it to your site"

2. In the "Enter Twitter Users Box" put in the full URL of the list you want to follow. For example: http://twitter.com/SharonHayes/inspirational/members

3. Click on the "find" button next to where you entered the URL. It will then populate the box below with all of the users from the list.

4. If this is just for you to follow a list, you don't really need to worry about a description. If you want to share the list with your followers I suggest putting a description in.

5. If you have an existing Tweepl account, you'll need to enter your information in the box otherwise you can create an account.

6. Tweepl will use OAuth to verify your account with Twitter.

7. You'll need to verify your account if you haven't use Tweepl before.

8. Boom - you can now go to the list URL and follow everyone at one time.

Here's an example of the list I set up for my "inspiration" list:


Note: as of writing this, Tweepl.org can only import the first page of members of a list. Hopefully they'll figure out a way to handle multiple pages in the future.



Thursday, October 15, 2009

Things To Know About Twitter's Lists


Twitter has started to roll out the much-anticipated Lists functionality. Here are the highlights:

  • Lists allow each user a way to group some or all of the people they follow by assigning them to a list.
  • It also helps with discovery: When you go to a user's profile, you can see which lists they have created and follow relevant people. You can also see which lists someone belongs to and follow the others on that same list.
Note: if you do not see lists yet, don't worry! You'll be getting access to it soon!

I jumped the gun and created my lists rather quickly. Here are some tips:

  • Carefully consider how you want to structure your lists before you start to set them up.
  • You can only create 20 lists.
  • Each list cannot have more than 500 people.
  • If you want to edit a list's name, go to: Lists You Follow, Click on List Name and on the right hand side towards the bottom is an "edit list" link. That will allow you to change the name of a list OR change it from public to private & vice versa.
  • If you want to delete a list, go to: Lists You Follow, Click on List Name and on the right hand side towards the bottom is an "delete list" link.
Note: at the time of posting this, neither the edit nor delete functionality are working.

Hope this helps!


Friday, September 11, 2009

More Twitter Tips

Are you following me on Twitter?

A few months ago, I posted a ton of Twitter tips on this blog. That post represented a small fraction of what I know about how to use Twitter most efficiently & effectively. I thought it was time to give up more of my secrets ;) I hope you learn something new!

Color Counts

Take a few minutes to make sure that the color of your tweets and the background for them is easy to read on both desktops & via mobile web access. I look at every new person I follow back and see that maybe 1 in 50 are using a color combination that make it unreadable to read the tweets. It's best to use contrast - i.e. use a dark color on a light background or a light color on a dark background.

Why is this important? Most Twitter users manually follow people back. They want to have a look at the tweets of those they follow. If people have difficulty reading your tweets, it might reduce the likelihood they will return the follow (if that is important to you). There's another reason: often people will go to a user's profile page to catch up with them or because they want to see exchanges they have with other users. Again, why make it more difficult for people to read your tweets than it needs to be?

Your Avatar

Try and avoid changing your avatar unless it is necessary. If you do change it, try and keep a similar look. I made a major change in April with my avatar from a glam-style photo to the one I use now. Six weeks after the change, I was still getting tweets from people who hadn't recognized me. People reading their stream look at avatars more often than names. A major change in your avatar can make it difficult for people to realize it is you.

If you do want to make a major change, make sure it is to something you can be consistent with from that point on or that at least you can be recognizable.


DM Hygiene

If you delete a DM from your sent folder, it will also delete it from the recipient's inbox. Since many Twitter users do not receive text messages or emails of DMs, this means if you delete an unread DM, the recipient will never know you sent it.

Every few weeks I will tweet this as a tip & there are always many long-term Twitter users that aren't aware of this so I thought it was worth adding to my blog :)

Getting Behind In Mentions

If you are away from Twitter for an extended period - let's say vacation or you've been too busy with other things - be aware that if you are using tools that access Twitter via API, there is a limit of 200 mentions that can be retrieved per API call. If you know you were up-to-date with replies the last time you logged on, retrieve your mentions and check the date of the oldest one that shows. If the date/time doesn't coincide with your last tweet, then what you may want to do is use Twitter search. Twitter search also has limits on how many tweets it will show per request. However, if you go to advanced search, you can specify a date range. (This was partially covered in my previous post but I neglected to mention the API limitation.)

Using Twitter Search

Be aware if you are using Twitter search on your own mentions or for some other reason, many tweets do not show up in search. Aside from those that have protected tweets, the tweets of those people who are not appearing in search will not show up. I estimate that in my own case around 1 in 15 mentions do not appear in search.

Bio URL

I strongly recommend you do not use a URL shortener in your bio. If people do not know what they are clicking on, they will often not click. I did a short test with this and found that my click through from bio with a URL shortener vs domain name resulted in less than 50% of the clicks.

Follower Hygiene

For personal reasons, I choose to follow back everyone that follows me. (Although I may start to change this policy soon with new followers.)

I am awful with removing those that unfollow me. I did a few batches of 100-200 a few months ago and have done nothing since. Part of the reason is because with the number of people I follow it is tedious to consider doing manually via the Twitter pages. Also before Twitter changed the page numbers for following/followers, I had blank pages so none of the tools would work on my list. There were many inaccuracies.

Last week, I went to FriendorFollow.com, entered my username and then exported a list of "following" - ie people I was following and who were not following me back. There were almost 2,000. This was way too many to get rid of manually at one time so what I did was this: I added an extra column in that divided the following into followers and then sorted on that column. This let me see right away who was "pumping and dumping" - ie building a following proactively only to dump many/most of them once they were happy with their numbers or for some other reason. I've unfollowed around 500 since then. The rest I'll eventually get to :)


Miscellaneous Tips

  • Don't include a personal url when sending someone an @ reply. It's perceived as spamming. By this I mean tacking on your domain name to a tweet that has nothing to do with your business.
  • Don't tweet everyone new that follows you or that you follow. It's really annoying for your existing followers and you'll likely lose people.
  • If you want to greet new followers, take a minute to look at their bio and tweets to use "something" to start a conversation with. Too much effort? Then why follow people unless you intend on building some kind of relationship or network with them?
  • Create goodwill - if you share something someone else has tweeted, make sure to give attribution to it by using either RT or via. :) See my last tips post for more on retweeting.
  • If you will be away from Twitter from an extended period - whether it is 12 hours, a day or a week, try and make sure your last tweet or two is representative of you. I've noticed huge fluctuations in how many new followers I get based on the tweets I leave up when I am not around.
See you on Twitter!


P.S. If you feel you could benefit from some professional Twitter training, check out my Twitter landing page for what I am currently offering :)

Wednesday, September 09, 2009

New Twitter Landing Page + Training

Until now, I've always linked my Twitter profile to this blog. However, with the growth in the number of followers I have, I'm finding that I get a lot of the same questions over and over again and I thought it was time for a change. I set up a page at http://www.sharonhayes.com that answers many of the most common questions I receive from followers. Hopefully it will allow me to avoid being repetitive and to focus on providing new, fresh content on a continual basis. :)

This page is a definite work in progress. I have tons more to add and will soon be offering an inexpensive consult on a by question basis for SMBs that may need help. This will be provided in conjunction with a live show I'll be starting very soon :)

On a daily basis, I have anywhere from a few to a dozen people ask if I provide any kind of Twitter training. For the most part, this is from small business owners who want to learn how to use Twitter more effectively. Until now, the training I've done has been primarily high-end - and out of the reach of the "little guy." I'm currently working with Joshua Denney and Josh "Shua" Peters on a comprehensive group Twitter training program we'll be rolling out very soon.

In the meantime, I am making myself available to take on a very limited number of clients for 1 or 3 hour one-on-one training sessions. This is at a fraction of the rate I have performed any work at in years. I've generated 7 figures of income from Twitter this year - without openly promoting any business. I do it by following rule #1 of social media: being authentic. If you find yourself struggling with Twitter in any way... if you want to grow your follower base..if you're having a hard time translating Twitter into $... if you're having trouble positioning... or just learning how to use Twitter effectively... this may be just what you need. This is NOT an out-of-the-box program but will be customized training based on the responses you provide to a questionnaire. I have been helping clients for 2 decades make more money and have fun doing it.

My schedule right now is very tight and I can only offer approximately 20 hours of training over the next 4 weeks. I suggest if you are remotely interested in this, don't delay. I will never offer one-on-one Twitter training again at this price.

Sessions will be conducted by Skype and can be coordinated to meet any schedule/time zone. Here's how it works: choose one of the 2 payment options below. Payment can be remitted easily via Paypal. If you cannot use Paypal, contact my staff via email asking to be invoiced for either the 1 or 3 hour Twitter training via Google Checkout. Within 12 hours of when payment has been received, you will receive an initial client questionnaire. This will take you anywhere from 30 minutes to 2 hours to complete. When you have finished it, you will return it via email and we'll then schedule your training session(s). If you order the 1 hour training, you'll receive a 45 minute session and then one follow-up 15 minute session. The 3 hour training is comprised of 2 x 1 hour sessions and 2 x 15 minute follow-ups. If you order the 1 hour training, you'll be able to receive a credit against the cost of the group training should you feel you need more assistance. If you order the 3 hour training, you'll receive the group training for free which will also include your additional 30 minutes of one-on-one assistance.



Wednesday, August 12, 2009

A Twitter Time Management Experiment

Are you following me on Twitter?

If you are one of my followers, then you likely have observed a few things:

  • I make an effort to respond to every tweet,
  • I tweet a lot,
  • I haven't automated anything on Twitter (even followbacks I manually do now),
  • and if you've had exchanges with me, you'll see I rarely am able to tweet in real time
As my follower base has increased and along with it, the incoming tweet load, I've run into a few problems:

  • Although I'm typically "light" on Twitter, I do take business seriously. There are often full days where I am on overload with work which prevents me from spending any time on Twitter. Since I work on the Internet, I also like taking downtime entirely away from the computer. Both of these things mean it is easy for me to get behind in responding to tweets. I've been as much as 2 weeks behind in responses at some points!
  • When I get far behind, I often have to resort to using search rather than Tweetdeck for responses. This means missing tweets from those tweeps who don't appear in search entirely.
  • For productivity purposes, it makes more sense for me - on those days I am able to tweet - to spend 1 or 2 solid chunks of time responding to tweets. The issue here is that I don't want to flood the stream of followers with responses. Also, Twitter has implemented a time-out period where if you tweet too much in a given time, you are unable to tweet for an hour (and sometimes more).
  • I've not been able to look as much at the streams of my friends because of time limitations.
  • I love live interactions/exchanges with people but with getting behind all the time in responses, it's rare that I'm able to engage in "real-time" like I used to.
For those of you that know me from Twitter or have been one of my coaching clients, you'll know that my philosophy has been to avoid automation. It defeats what is at the heart of social networking and social media. At the same time, the way I have been handling things simply isn't working for me. Twitter has turned more into a chore for me and something I have to do rather than something I want to do.

I don't want to change some parts of how I handle things. Primarily I want to make sure that I do respond to tweets. I know most other high volume users look at this differently but for me it is important. I don't want people to feel ignored. I really do care.

I'm going to be running an experiment for the next 7-10 days. I am going to schedule blocks of time to handle responses and use CoTweet to schedule sending them out on a staggered basis. I am hoping the benefit will be that I am able to interact overall with people more fluidly, that I will be able to engage in live exchanges and be more proactive in communications. I hope that this will work better for followers as well since they will no longer get hit with 50-100 tweets in a short period of time. The offside of this is that I will not always actually "be there" when people see me tweeting. I am hoping this doesn't cause too much confusion for people.

I believe transparency and being authentic are important in social media. By openly sharing what I am doing I hope that this adds to - rather than detracts - from the way I am seen in the community. The impact of this on my followers should be a positive one since I don't often have chances to converse in real time on Twitter to begin with.

I may post an update at some point on how this experiment works. Please DO post comments sharing what you think about this approach.

Friday, June 12, 2009

How to avoid the #FollowFriday problem


One of the challenges with Twitter is finding ways to meet people. Real people who want to interact and not just number collectors/spammers/broadcasters. It used to be easier before. You had the option of seeing @replies of everyone you follow. This gave you the ability to see conversations with people you didn't know and to jump in. Now Twitter has removed this option so it's made the hunt a little more difficult. 

For several months, #FollowFriday has been used as a way to share great tweeps with your other followers. But there are 2 problems with #FollowFriday: 1. It's really lost a lot of it's effectiveness. Most people continue to list a bunch of tweeps without providing a reason. Very few people will actually follow people listed like this. 2. In spite of the @reply change having been made many weeks ago, many are still doing #FollowFriday incorrectly. If you start off the tweet with a person's username, only that person, any other users listed and anyone those people follow will get to see the tweet. It more or less defeats the purpose of doing #followfriday since those not following won't even see the tweet.

If you've been reading my blog for any length of time, you'll know that I started to change how I did #followfriday's. Instead of tweeting individuals, I decided to do a blog post providing a more extended description about people. This worked - for a while. It took a lot of time to put together.  Time I could be spending communicating, sharing, interacting with followers. 

Many others since have started to go the same route - blogging recommendations (like @ConcertReviewer's blog) or providing a permanent list of recommendations (like @KimSherrell 's list). Kudos to those that do this! 

I'm starting to see more people tweet individuals with info about the person they are recommending. This provides value. It's easy for anyone to do. But it still does take a bit of work. There's also the guilt complex: ie if you give someone a recommendation one week, does that mean you need to give one the next etc.

The problem with tweeting #followfridays is that they have a very short shelf life. Pretty much only people online around the time the tweet goes out will even get to see it. It's not a very good bang for the buck.

The Great News is..... there is an fast, easy way to show your appreciation for other Twitter users that takes as little time as doing a #followfriday tweet. It provides lasting value AND you only need to do it one time.... 

....This is by using MrTweet.net for making your recommendations. Now MrTweet.net is certainly not something new, but I really think it is being underutilized. 

MrTweet makes suggestions of people you aren't following based on people within your network and recommendations they have made for others along with who they communicate with. You get to see a nice summary of each recommended person and you can choose to follow them (and/or send a tweet to them) directly from MrTweet.

You can also make recommendations of others via MrTweet. When you do so, it gets saved permanently & improves their visibility when others use MrTweet.  Recommendations that you make are also tweeted to your followers.

To get started with MrTweet, sign up by following MrTweet on Twitter.

You can then log in at the MrTweet website - discover new people to follow and make recommendations for others.

Recommendations for people to follow are updated daily.

Three tips:

1. You can make recommendations for others by going to:
http://mrtweet.com/username?rec - for example if you want to make a recommendation for me, you'd go to http://mrtweet.com/sharonhayes?rec

In the white text box - just type what you want to say about an individual after the word because. Make sure to leave the first part the way it is so that the recommendation will "take". Unlike a normal tweet, you have more space to provide details. Your outgoing tweet recommendation will have a link back to MrTweet.net. Once you are happy with what you wrote, you can click on the "Recommend him/her" button.

2. You can tweet your own recommendation list on #FollowFridays (or any day for that matter). People can see your page by going to http://mrtweet.net/username?me= - for example for me you'd go to 

3. You can share discoveries you have made via MrTweet.net by tweeting this link: http://mrtweet.net/share/username?user= - for example http://mrtweet.net/share/SharonHayes?user=

There are a couple of other things you can do to help those in your network:

1. Send a tweet anytime about a user to your followers with a reason why they should follow. Just remember it's important not to start the tweet with the person's username.

2. Make introductions between 2 or more individuals that you know have something in common. Again, don't start it with @username and try to explain why you are introducing them in the tweet. This may allow others that follow you to find new people too.

I hope that you've enjoyed this post and that it's given you some new ideas!



Saturday, May 23, 2009

Twitter Tips

One of the things I love about Twitter is that it is up to us to decide how we want to use it. I want to share with you a variety of different tips. All of these are based on how I use Twitter. Hopefully you'll discover at least one new thing & find it worth sharing with your own followers.

Replies on Twitter

About 10 days ago Twitter made a change in how replies are handled. Replies are tweets that start with @username. Previously you had the options (via your settings) whether or not you wanted to see replies your followers make to those you are not following or not. Now you can only see replies your followers make to those you are also following. 

Twitter claims that only 3% of users had this feature enabled. Personally, I think that those 3% were likely amongst the most active users. In any event, being able to see @replies was great for those of us who are looking to expand our network, find more like-minded people and to be able to find others to engage with. As my own follower base grew, I know that it helped a lot of my own followers connect with others. Now when I have an exchange with someone that I think may interest other followers, I will RT their tweet and respond to that or I will reply and put a "." in front of their user name.

The change in replies has made #followfriday a bit of a mess. Even though we've now had our second Friday since the change, many of the more active users don't understand how making recommendations to others is almost pointless if they start with @username. The reason is that only that person, those following that person already and anyone else mentioned in the tweet will see the recommendation. A way around it is to start off with anything other than @username.

Retweet is King

Aside from exchanges on Twitter, one of the great things about it is the ability to share information. Retweeting is used to pass along useful things you see your own followers tweet.

If you are a follower of mine, you'll see that I do a considerable number of retweets each day. I do it not just to pass along information to others but also so that my own followers can find other people that share useful information on Twitter.

I don't suggest going retweet crazy but try and take the time to share information you think others may be interested in. The benefit of retweeting others is that your own followers will see you do it and you just may find your own tweets get retweeted more often.

There are 2 ways to handle retweets:

RT @username [Tweet]

[Tweet] via @username

In both cases, make sure to include a space before the @username so that the person you are retweeting will see it (and it will also make their profile clickable for your followers).

I personally prefer using the second method. This makes it easier for tweets I pass along to catch the eye of those following me.

Always Acknowledge

If you see someone tweet a link, piece of info or something else, remember to acknowledge the source (via retweet examples above).  Remember the Golden Rule - do unto others as you would have them do unto you. If you want others to credit you as a source, be sure to acknowledge sources yourself.

Look in Stream 

Some days I get 500-1500 mentions. This is a lot to deal with on it's own. But I do try and take the time at least several times a day to look at my "home" page and see where:

A. I can help someone that is in need
B. I see information I can share with my own followers
C. Someone I may not have had previous exchanges with seems to be sharing a common interest
D. Something I can comment on or contribute to


New Followers

Even though I use autofollow most of the time, I DO look at each new follower - even if it is a couple of weeks behind. When I do this, I go through the same A-D I mention above. This helps build a connection with new followers and I think much better than just a simple thanks for following me.

Using DMs

Avoid auto-dms. They are a headache and in the world of Social Media are definitely not going to enhance your credibility in any way. 

Requests/Favors

Unless you have a connection established with someone already, don't DM or tweet them asking for a retweet, to look at a site or something else. Those of us with higher usage of Twitter get inundated with requests like this. It's not that we don't want to help people, it's a matter of mutual respect. On an average day I get 50 or more retweet requests. Unless I have had personal contact with the person, these DM's get deleted. It will also make me less likely to retweet something of that person I may have otherwise done.

The best thing to do - retweet and share info of others before you need their help. It will make people more responsive when you do need assistance.

Using Protected Posts

Many of my followers use protected posts. Unfortunately most of the time due to tweet volume, I need to use Twitter search to respond to tweets. This means I now miss many protected tweets since they do not show up in Twitter search. If you run into the same boat - needing to use Twitter search for responding to Tweets - keep this in mind.

When you get behind on Tweets

During the week, I often get behind with reading/responding to mentions. I go to Twitter search and will do an advanced search on tweets referencing sharonhayes AND set the parameters to a specific date. I do the date filtering because it helps me limit the tweets in my search and because Twitter search only displays 75 pages of tweets.  The nice thing with Twitter search is that you can see conversation threads so you can easily spot those tweets you didn't respond to.

Keeping your following list clean

Every few days I find out one of my followers accidentally unfollowed me because of using a tool like FriendorFollow. Many of these kinds of tools make mistakes and will show people are not following you that are. It seems to be more of an issue with those that have larger followings or who have empty pages in their following list (like I do). If you do use one of these tools to clean up who you are following, I suggest double checking before unfollowing.

Personally, I prefer just scrolling through my following pages. Here's an easy way to do it: take the number of people you are following and divide it by 20. That will tell you how many pages worth of people you are following. Click on the link on your profile page for "following". Go to previous page. In the URL bar of your browser, you'll see http://twitter.com/friends?page=2 . Change the 2 to the number of pages you need to go back. You can then scroll through the pages and unfollow those you see who aren't following back who you may want to unfollow. Your following pages are in chronological order so on the very last page are the first people you followed. On the first page are the latest you followed.

If someone is following you back, it will show a "Direct Message" link below their user name. If they are not following you back, you will not see this.

It really doesn't take that long to do. I go through my entire list every 4-6 weeks. The last time I did it (with around 25,000 following), it took me around 2 hours around doing other things. So maybe an hour of actual time.  Note for techies: I did try to do it once by backing up both my following and follower list then comparing the two. It actually took me longer this way since I'm fast on the computer than to manually do it. If you are slower on the computer, comparing backups may save you time and be more reliable.

Please remember to give people time to follow back before you unfollow them. Not everyone checks their new followers daily. I suggest a minimum of 3-4 days, preferably a week.

There are a few different websites that will tell you the last time people tweeted. The idea being that this can help see who you should unfollow. *Many* people I do business with via Twitter are not actively tweeting but they do send DMs and read tweets. I have some people who have followed me for months that I actively engage with privately who have never tweeted at all. From a business perspective, I don't consider the idea of unfollowing someone based on their last tweet date to be a sound one.


Following Limits

For the Twitter pros, this is old news, but since I have at least one person a day asking me about this, I thought it was worth explaining.

Twitter allows you to follow up to 2000 people without restrictions. Once you hit 2000 following, you can only follow 10% more than are following you. If you find yourself stuck at the 2000 limit, you may want to look at the followbacks and unfollow some of those not returning the follow.

Recently Twitter imposed an additional restriction: you can only have 1000 follow actions per day. This includes unfollows. If you hit this limit, you need to wait for the 24 hour period to be up to follow more people. Note: there are no limits on unfollows, but when you unfollow, it reduces how many you can follow.

Being Unfollowed/Unfollowing

I think that on Twitter, friendships can develop much faster than in the offline world. At the same time, friendships can cycle through quickly. The inevitable will happen to each of you - people that you have exchanged tweets with and you may have liked - for whatever reason, unfollow you. Don't take this personally. Just as in the offline world, friends come in and out of your life. Are you still friends with everyone you talked with in elementary school, high school, college, etc? 

There are also a lot of people that game Twitter - I've blogged about this previously. To circumvent the follow limits and build their following base faster, they will unfollow people that have followed them. Some of these people appear to be legitimate users too and keep their following/follower numbers in balance. Again, don't take it personally. When I come across people that are gaming and who have unfollowed me, I simply block them when I unfollow them to stop them from refollowing again.

Deciding when to follow back

There are many different approaches people take about following others back. What you decide to do should be based on your own usage of Twitter. My own rule of thumb is that I follow everyone back. Although my tweets are not self-promoting or about my own business activities, I do generate a lot of business from Twitter. I don't want to close doors by not following someone back.

One interesting thing here to consider: many of the most valuable business contacts I have made have had NO tweets and follow very few people. Consequently if you are using Twitter for business, you may want to consider the reasons why someone with no/few tweets may have chosen to follow you & if they are worth a followback. From a strictly business side, if I were to limit who I follow back, I would definitely follow someone with no tweets before someone tweeting a bunch of garbage.

I hope that you found these tips useful.  :)


Thanks to Joshua Denney for input.

Thursday, May 07, 2009

How to Share Music With Blip.fm

Music really is life for me. It's what keeps me smiling through stressful work days and the ups and downs of regular life. It's what pulls me through a tough work-out. It's what gives me inspiration. If you're already one of my followers on Twitter, then you'll know that I enjoy sharing music with others. I feel Blip.fm makes sharing super easy to do & it fits well with the social aspect of Twitter too.

I haven't always blipped on Twitter. One day, I set up an account at blip.fm & didn't realize that the song I blipped would be broadcast through my Twitter account. Oops! I then started to blip on a regular basis. Some days now, I'll blip 20-30 songs through the day. I also host all-request Twappy hour Fridays at 5 pm Eastern/2 pm Pacific. In the first few days of blipping, I lost several hundred followers. Many long-term followers said they didn't "get it." That's okay - social networks like Twitter are there for us to use in a way that best serves our needs. It's not odd that people share music via MySpace and other social networks, why should it be any different with Twitter? Blipping has allowed me to connect with some great people that I'd likely not have met through normal Twitter usage.

I've had a few hundred followers that have joined Blip.fm because of my using it. I am now getting daily questions from people asking how it works, so I thought I'd take some time to explain some of the basics & give some tips based on personal experience. 

Create An Account

http://blip.fm - If you've managed to create a Twitter account, you'll likely find it as easy to do so on Blip.  Here are a few suggestions/tips:

  1. Use the same user name that you use on Twitter. This will help you to avoid confusing people like me :)
  2. When I joined, it made suggestions of recommended DJ's to listen to (Blip's equivalent of "following"). I ended up removing them within a few days since I found their tastes to be very different from my own. I prefer adding DJ's as I come across them.
  3. To link to your Twitter account, you can go to "services".  Although all songs you blip will be broadcast on blip.fm, you do have the ability to turn broadcasting to your Twitter stream on and off.
  4. You can add a profile pic/avatar like you can on Twitter. The size requirements are a bit larger than what they are on Twitter. A friend added a border to my Twitter avatar so that I could use the same one on Blip.
  5. Go through all of the tabs under "settings" so that you can decide whether to receive email notices, add your location, add your URL, etc.
  6. If you opt to receive email notices (like I do), I suggest setting up an email filter in your email program so that the emails will go to a folder. I have my blip emails go to a Gmail account with the following filter:  from:(noreply@blip.fm) Skip Inbox, Apply label "* Blip".
Basic Terminology

Blip: to share a song - similar to tweeting :)

Props: If you like a song someone else has blipped, you can give them props by clicking on the thumbs up icon (on the far right hand side under each blip) If someone blips you a song, it is polite - although not necessary - to give them props as a way of saying thanks. If you've opted for email notifications, you'll get an email when someone gives you props on a song. When you are logged in, you can also look at your Props list - this will show you who has given you props on which songs. This is useful for knowing what music your listeners like (if that matters to you).

Reblip: the equivalent of Retweeting. Unlike Twitter, credit isn't needed. If you reblip someone's song, they get credit for it. If you've opted for email notifications, you'll get an email when someone reblips your blips.

Playlist: You can create a playlist by clicking on the playlist icon in a blip box. (Unfortunately you can't search for a song and then add to playlist without blipping it first) A playlist is something more for personal use, although, like with any blips, you can reblip them.

Replies: When someone blips you a song (this is done by simply including your @username name), it will show up in your replies list. If you have opted for emails, you will also receive email notification of it. There is a replies link once you are logged in so you can see all of your replies.

Listeners: These are the people on Blip who are listening to your blips.

Favorite DJs: These are the people on Blip who you are listening to.

Note: If you blip someone and they use the same username on Twitter, they will see the song in their mentions at Twitter. Conversely if someone blips a song to you as a reply, it will show on Twitter in your mentions.

How to Blip

There are 3 basic ways you can can find music to blip:

1. You can search for songs using the search box. The format to use is to enter in the artist name followed by the song title. It does not need to be precise.

2. You can reblip others.

3. You can reblip your own songs.

Once you have chosen a song to blip, you will see a text box come up. You can enter what you want in that box. The format I generally follow is to include the artist - song title - and often usernames of others.

Important: Blip allows you to enter in more characters in the text box than what Twitter allows. It's important to make sure if you are also tweeting your blips to leave 39 or more characters otherwise the end will get cut off when it makes it's way to Twitter.

Basic How To

  1. Your blip home page is located at http://blip.fm/username - for example mine is http://blip.fm/sharonhayes
  2. You can see in your stream either all blips (all DJ's) or just your favorites.
  3. To add someone as a favorite DJ, just click on the "listen to" button where their avatar is.
  4. There is a bookmark & share icon in each blip box to use across many different social networks.
  5. You can delete your own blips & remove blips from your playlist by clicked on the X (delete blip). I suggest doing this when you are aware that a song is no longer available.
Advanced Tips

  1. Song availability & quality varies. Please make sure to test a bit of a song (using preview or play button) before blipping. You'll also find that many songs end prematurely. Some songs are also incorrectly labelled. There are a lot of covers that are labelled as if they are the original song.
  2. There's a neat software tool called Blipster that makes blipping loads easier. It allows you to queue up a number of blips at one time. You can see length of songs and the file type so you'll have less chance of errors. 
  3. You can embed blips into web pages.
  4. Blips can also be broadcast to FriendFeed & other services. You can set this up by going to Settings -->> Services. 
Whew, I think I've covered all of the bases. Please feel free to leave comments below.






Friday, April 17, 2009

FollowFriday Rockstars

One of the things I love most about Twitter is how it can bring out the best in so many people. In my tweets I use "rockstar" quite a bit. I also blip a few songs about rockstars going out to my tweeps. To me a rockstar is someone who simply shines. Something beautiful and wonderful comes out from them. It is not about follower count. It's not about how often they tweet. It's not even really what they tweet about. It's about people that really help make Twitter what it is by simply being who they are.

Last week, I introduced you to a dozen amazing women. This week I want to share with you an assortment of men from around the globe & with different interests and tweeting styles. Each of these men is truly unique. Hopefully after you read what I have to say about each of them, you'll find yourself wanting to follow some or all of them yourself.

Minervity - For the ladies reading this, the first thing you'll notice is Richard's avatar is simply hot. ;) For many of you, that many not be enough reason to follow him. Richard is simply one extremely cool guy & one of the nicest people you can come across on Twitter. He's one of a handful of people I check their tweets daily. Richard tweets on a variety of subjects. One of my favorite recent ones was a nice article on how to work through exhaustion - something many of us could use help with from time to time. Richard has a varied creative background. He started out a songwriter/producer when he was 12 & signed to Sony Music (he still writes & produces music for artists such as American Idol, Swedish, German Idol & Lutricia McNeal). To date, Richard has sold about 10 million albums. Over the past decade, Richard has been working as a graphic/logo/icon designer. He also programs & works with 3D, flash and database development.

IAmKhayyam - Khayyam is one interesting dude. The tweeting side of him is just one aspect of this really super guy I am proud to call my friend. This guy is truly a renaissance man. His wisdom spans across pretty much everything and he's quite phenomenal at all of them. There's something about him that just makes you want to connect with him. He has an amazing energy that you want to be a part of and witness. You know - the old soul in a young body feel? That's him. A connoisseur of all things fine, it trickles nicely over to his design work. He's a print and identity designer that will get you noticed. But to call him just a designer is limiting. The side projects that he's working on will be definitely something to watch out for. He's an idea man. A thinker. Someone who will challenge you in ways you never thought of.

BuySellDomains - John is an incredible sweetie. Someone I had come across before Twitter but has gradually becoming a friend. He really makes an effort to support his friends - which is an admirable quality in anyone. John does web site design and is gradually making his mark in the domain industry. He's interested in health issues & natural stuff. He also is an animal lover and proudly owned by one little kitty.

Arodomus - Arod may seem like a strange choice to include if you look at his stream. (If you are easily offended you may want to avoid his stream.) He's one of the early people I connected with on Twitter. He's a normal guy with a heart of gold that shares his day to day life in his tweets as opposed to someone that interacts. He's just someone I find myself wanting to cheer on as he gets himself back in shape & celebrates life every day. If you follow him, you can't help but start to find yourself cheering him on.

AndySowards - Andy is a doting dad to 3 beautiful kids, a loving husband to his wife, a great friend that you can rely on and a simply mahvelous tweeter. He’s a freelance web designer and the selfless provider of the Web Development Nerdy Daily Links; a huge collection of links, tips, resources, tutorials and inspiration that he collects and shares with web designers the world over, every day. Andy produces extremely high quality custom Web 2.0 sites, Web Applications, e-Commerce Solutions & Wordpress blogs. He's done work for my businesses & clients - top notch job. One client was so thrilled, he even wrote a birthday song when Andy finished up a job on his birthday :)

BrianCray - Brian is a super dooper all around nice guy. Someone I'm just starting to get to know. Brian is a web ninja with a mix of marketing and web development knowledge that will karate chop straight through 5 thick cardboard boxes. He uses his knowledge to help businesses with everything web 2.0. He is the guy behind Nearbytweets.com and pxtoem.com. Brian is working on a book that is due out later this year - something I can't wait to read & tweet about myself!

TonyBlakeLive - Tony's tweets can be a little out there at times. He has a wicked sense of humor. Tony was a friend well before Twitter. We reconnected after I found him on Twitter. What can I say about Tony? He is one of the original Internet gurus while avoiding the guru type mentality. He combines his expertise with mentalism with some kick-ass marketing expertise to be top notch. Beneath the tough outer shell, Tony is a real sweet, stand-up guy who is loyal to his friends and always willing to go the extra distance.

There are many other people I wanted to include on this list. But there's always next #FollowFriday for that :)

Of course, you're more than welcome to follow me too :) I tweet a lot. I try to interact with followers to the extent I can. I spin tunes at Blip.fm. I share links I think are interesting. I'm a news junkie, voracious consumer of information - much of it useless but that which amuses me in some way.


For information on what #followfriday is, you can read here.
For information on why I do this weekly list, you can read here

Thursday, April 16, 2009

10 Things I Love About Twitter


Haven't you noticed how the media & bloggers simply love Twitter? Even if many (most?) haven't figured out how to use Twitter effectively, they have discovered that any article or post about Twitter will result in traffic. Until recently most of the coverage surrounding Twitter has been positive. However lately it seems that about 1 in 3 are now harping on the negatives of Twitter without a true understanding of the awesome potential it offers people & organizations. I wanted to take some time to share some of the "good" stuff.

10 Things I Love About Twitter

1. The friendships. I have been able to make some amazing friends who I know I'd want to keep in my life even if Twitter disappeared tomorrow. For all that many say about friendships forged through social media being shallow & superficial, I have to strongly disagree.

2. So many interests, so little time. I have a voracious appetite for new information on a variety of different areas. I'm also a news junkie. I've been able to share information I come across with others. I've been able to connect with experts in areas which I'd never have otherwise had access to. The older I get, the more I realize how little I know, how precious time is and how much more I want to discover. Twitter helps fill a void in this respect.

3. It's there when I need it. When I have time between work & real life stuff, I can go to Twitter. Some days I have very little time to tweet. But it is there when I want it.

4. Getting answers & input fast. I've had at least a dozen cases where I've needed to get input on something or find out how to do something. Within minutes someone on Twitter has been able to come to the rescue.

5. Making an impact on others. I'm a firm believer that we are what we put out there. I try to live my life by doing "something" each day to brighten up other people's day. Twitter makes this very easy to do. Let's face it - there's a lot of negativity in the world. Every one of us has a rough day from time to time. Reaching out somehow to others to do something nice not only helps them feel better but also can make us feel better too. It's helped make me happier on a day to day basis because I really don't waste time now on the small stuff. Twitter flows with positivity.

6. Connecting with personal heroes. I've been followed first on Twitter by a number of people I consider to be personal heroes in business. One is a bit of a funny story. A few years back, I was at a dinner with friends. The dinner game of - if you could have dinner with anyone living or dead started. Someone before me mentioned Richard Branson. My next choice was Michael Tchong (he was a tremendous influence for me during my early years doing business on the Internet). I was excited to see he had followed me on Twitter and in my overabundance of enthusiasm, I tweeted about the dinner story. Michael responded, we've stayed connected & hopefully soon I'll be actually meeting him. Another personal hero of mine is Scott McKain. Scott is a business strategist with a unique take on what drives true customer service excellence in organizations. His best-selling books have had tremendous impact on the way I create and manage my businesses. I now regularly communicate with him because of Twitter.

7. Actual business. If you are one of my followers, you'll likely have noticed that I rarely tweet about my businesses. The only times I do are when someone asks me a question. Even then I try and have the courtesy to bring it to DM or an alternate communication method. In spite of this, Twitter generates a substantial amount of business for me. For one of my sites listed in my bio, I am getting anywhere from 5-14 new clients a day - just from Twitter. The lifetime value of clients gained from Twitter per day is averaging $3-4,000 right now. I've had over a dozen domain name sales as a result of Twitter. I've had several very nice size deals for various businesses I operate. The most recent of these is a $20,000 per month 1 year contract. I'm also working with a VC firm on domain valuations & acquisitions for companies they invest in.

8. Money connections. To date five venture capitalist firms have contacted me about investing in businesses I own. All of these contacts stemmed from Twitter. I'm not looking for investors right now, but to have these contacts for the future is invaluable. I've also made numerous contacts who are interested in passively investing in domain names.

9. New doors are opening. Some extremely exciting things have been happening that I could never have foreseen. I've been in talks with a large company to do a daily podcast. A radio station contacted me because of the music I tweet. They asked if I'd be interested in doing a regular show with them once a week. I've been invited to be a guest on many webinars/teleseminars. I have several interviews and guest posts for blogs lined up. I'm also working on a coaching program+workshop series to be held in a dozen different cities.

10. Deals get closed faster. When dealing with contacts made outside of Twitter, I'm finding that my Twitter reputation is enhancing my credibility - thus helping me close deals much faster. This goes both for prospective clients as well as partnerships/joint ventures. They know if I am "out there," I'm not going to risk my reputation over a single deal.

None of the above were benefits I had expected to get from using Twitter. They have all been pleasant surprises and definite reasons why I consider Twitter to be of high value for me. At the same time there are 3 reasons why I had wanted to become active on Twitter - all of which have materialized. I thought it may be worthwhile sharing these too:

1. Networking. I've been able to meet a lot of like-minded people, have traded business leads and have had some private "shop talk" which has been beneficial.

2. Recruiting. Finding talent is difficult. For both full-time and occasional staff, Twitter has proven to be invaluable. Like non-Twitter recruiting, not everything has worked out. But the ability to get an insight into the people I am considering hiring has been invaluable in pre-filtering candidates so that the relationship has a better chance of working.

3. Chronicling some of my life. Although I really don't micro-blog per se, I do share tidbits of what is going on in my life. I doubt I'll ever go back and read it all, but it's still "there" if I ever want to someday.

I'm not implying that anyone using Twitter will be able to benefit from these same 13 things as I have. That's the nice thing about Twitter - we each use it for our own reasons. How we use it helps define our own success. I just wanted to pull up the blind so you may have some idea of the potential that may be waiting for you.

One of the issues many people have about Twitter is that they feel it is too time-consuming. I spend a lot of time on Twitter. In under 4 months, I've accumulated well over 10,000 tweets. I probably average 15-21 hours a week on public tweets. I can appreciate for many small business owners that it is hard enough to find the time to do what needs to get done - never mind indulging in something as seemingly frivolous as tweeting. The key here is - to be able to leverage the power of Twitter, you need to have your business and life organized in such a way that taking advantage of an opportunity like this is possible. Personally, I have no doubt that the ROI on my time has been well worth it. This is part of the reason I will be conducting my upcoming coaching program & workshops - to help share with entrepreneurs & professionals how to strategize and systematize their businesses so that they can focus on what they do best in their business. Info on these programs will be coming up soon :)

Please feel free to share your own successes with Twitter in the comments.

Don't forget to follow me on Twitter too :)

P.S. I'll be posting a follow-up to this next week on the "bad" to provide some balance.