tag:blogger.com,1999:blog-12002714.post6971422482142529671..comments2023-10-30T05:21:01.035-05:00Comments on Musings of Sharon Hayes-Tucci, an Internet Entrepreneur: How to Measure Social Media's EffectivenessSharonTuccihttp://www.blogger.com/profile/15467860439483431607noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-12002714.post-36117221812717269582009-10-25T22:25:54.376-05:002009-10-25T22:25:54.376-05:00Good point here:
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Where things become even ...Good point here: <br />"<br />Where things become even more challenging is that it's rare that a company that uses social media will just have one objective.<br />"<br /><br />I'm coming in from the 'mom perspective' here. Do I think the CEO is on the other end of the company's tweets? NO. <br />Do I expect them to respond to me with more than... "here's a link to our sale page..." YES I do... <br /><br />I wrote an 'article'...ha! like I'm a journalist.. :) about a couple companies that GET Social Media as in... being SOCIAL. <br />and I have another example of a company that solved my customer service issue via social media... <br /><br />My point is I now ASSUME the company will solve my issue and even better I have as many as 4 different ways to contact them to resolve it positively.. <br /><br />I assume if they are involved in Social Media they WANT to have positive interaction...Carissa(GoodnCrazy)https://www.blogger.com/profile/06345343198854496110noreply@blogger.comtag:blogger.com,1999:blog-12002714.post-16324970044697383312009-10-21T09:23:12.955-05:002009-10-21T09:23:12.955-05:00I talk about ROI(3) when I discuss Social Media wi...I talk about ROI(3) when I discuss Social Media within our org. Return of Ideas, Innovation and Investment (not necessarily) monetary. Excellent post by the way...<br />Cheers@ralphmercerhttps://www.blogger.com/profile/00921251197496614362noreply@blogger.comtag:blogger.com,1999:blog-12002714.post-75167711403894947972009-10-21T02:42:43.876-05:002009-10-21T02:42:43.876-05:00A definitely must-tweet and Retweet post Sharon! =...A definitely must-tweet and Retweet post Sharon! =)Well elaborated with easily understandable writing! You rock!Rose Hwanghttp://twitter.com/rosehwangnoreply@blogger.com